Want to design your own engagement ring?

At Artelia, we wish to offer artfully designed rings that truly symbolise your relationship. Our bespoke approach implies that we give you the freedom to create a one-off ring that is just yours and will always be cherished. We give you control over every element of the design process for an experience like none other. Your journey towards designing the best engagement ring is sure to be a rewarding one with us. If you have an idea in mind and want to design your own engagement ring, feel free to connect with us. We bring you the finest wedding and engagement rings, crafted to perfection. Proudly designed and created in-house by an experienced team, we can design a ring, especially for you. Book an appointment with us to discuss your requirement.

Definitely. Being jewellery manufacturers, we are capable of making beautiful bespoke designs with your own stones. Depending on the original design, we can even reset diamonds from other completed rings. If you have already purchased a diamond, or you have a diamond that’s very sentimental to you, please don’t hesitate to ask about what we can create for you.

At Artelia we encourage our clients to select their own stone, as it gives them greater control over the quality and size of the diamond, as well as how all of these details relate to their personal price point. Once we have a clear idea of design, and the size and cut of the diamond, we organise to a time for our clients to view a series of diamonds that are perfectly tailored to their designs.

At Artelia all of our experienced team members are more than happy to help you select the perfect ring, but when it comes to jewellery, everyone is different. Think about whether your partner prefers white, yellow or rose gold, the design of any rings they might have already, and if there are any designs that you know of that they really love.

If your partner is someone who has pictures saved, it would be a good idea to save a copy of them on your phone for reference. If they have any friends who can help you (and can keep a secret of course) it might be a good idea to ask them for a little help. Once you’ve gathered all your information, stop by the store and we’ll help you find the perfect design for your special someone.

If you have another ring that your partner wears comfortably on the ring finger of their right hand, that can often be a good indicator of size, alternatively if you know roughly where their ring sits on your finger, that can also help us in getting the size as close as possible. These techniques however only help us to achieve our best guess, and will not be a perfect size match. This is why we include a complementary ring resize with the purchase of every Artelia engagement ring.

At Artelia all of our designs – bespoke or otherwise – are designed to last a lifetime of love and care. This is why we offer a lifetime guarantee on manufacturing faults. However we do not accept responsibility for damage that arises from wear and tear or rough treatment. All of our products are designed to last, but some designs are more delicate than others. We encourage all customers to talk to one of our talented jewellers about how to best take care of their new engagement ring.

Of course we can, Artelia has always been dedicated to bespoke jewellery, and we consider the wedding bands to be a piece that should when possible always be bespoke, particularly for individuals with an engagement ring. It is essential when placing a wedding band – diamond or otherwise – next to an engagement rings that the profile, width and thickness of the two bands are as close to identical as possible, so that it will be visually a true pair.

When it comes to diamond engagement or eternity bands, it is necessary to ensure that the setting and size of the diamonds on the engagement ring and wedding band are identical or complimentary, so that the two rings rest together perfectly. For wedding bands that sit alone, we offer an exceptionally wide range of designs to suit any individual, all of which can of course be customized to suit your tastes.

The manufacturing process for a bespoke ring takes between three to six weeks (usually four) to be completed, depending on the level of detail in your design. Of course don't let this scare you away, if you need the ring urgently, or by a specific date, our team will do our absolute best to ensure that the piece is completed for you right on time.

When it comes to bespoke designs at Artelia, our direct relationship with jewellery manufacturing and our extensive experience in jewellery means that our clients pay accordingly for the value of the piece we have created and the cost of the dedicated workmanship of our jewellers. Artelia does not subscribe to a system in which clients pay for every step of the bespoke process, because designing the piece for you is our specialty, and our prices are very compettitive.

If there is a design in Artelia that is almost the piece of your dreams, don’t hesitate to share your thoughts with our team, we are more than capable of creating the perfect design for you, and are much more interested in personal and unique designs than we are in quick sales. (unless it’s already perfect, in which case we could not be more thrilled for you).

Absolutely! Our site is 100% secure and all our pieces are sent with registrered and insured post.

Artelia features a wide range of diamonds, pearls and coloured stones. If there’s a particular stone that you love, and you would like to design a bespoke piece with Artelia we have a large inventory of coloured gems and diamonds, sourced all over the World and many are exclusive to Artelia, unavailable anywhere else. We are experts of sourcing for you the gem of your dreams, down to the cut, hue and size, we can also custom cut gemstones to your specifications. If you’re interested in discussing a bespoke design with Artelia we encourage you to visit our welcoming and professional team at our flagship store in Fountain Gate.

To create a bespoke design with Artelia we require a 50% deposit before the design is to be created. We are happy to discuss our designs, our prices and our bespoke process with you outside of a monetary commitment, however we require a deposit to secure your diamond, create for you accurate 3D rendered images of your design, and ultimately manufacture your piece. The remaining 50% can be paid at the completion of the bespoke process when you pick up your design. Any payment in the interim means that your payments will be classified as part of a lay-by purchase. We can offer to our clients at Artelia at 16 week Lay-by plan, should you be interested. At Artelia there is no additional cost for altering your design or creating new 3D rendered images of design alternatives before production commences.

Due the immense amount of work that has been undertaken by our team in designing your piece (included but not limited to sourcing and the order of diamonds or other gemstones to your specifications, creating detailed and accurate 3D renders and production of your piece) the 50% deposit required for bespoke designs is non refundable. Any additional payments made will be refunded by Artelia.

All jewellery purchased from Artelia Jewellery whether online or at the salon is eligible for a complimentary clean every three months. You may also return your engagement ring to our boutique for free diamond claw tightening, repolishing, rhodium plating and cleaning before your wedding day. Contact our Artelia Team for more information on 03 8790 1428 or contact@artelia.com.au 
* Exclusions and limitations apply. For specific details, please refer to the Artelia Terms and Conditions.

Yes, of course we can, please email us your requirements, quoting your order number and we offer personalised engraving for free.

Please note, we charge a $40 repolishing fee if the ring needs to be returned.

Platinum is 40% denser than white gold. which makes it heavier, more durable. When considering a platinum ring it is important to note that platinum has a slightly deeper grey shade to it than a white gold, which is beautiful in its own way.

Platinum does not require a rhodium finish, which is often the appeal of platinum to many of our clients, however our white gold is made with palladium, a sister metal to platinum, which gives it a whiter colour and prevents the gold from tarnishing or becoming yellow over time. Once the rhodium plating wears away from our white gold it will be virtually identical in colour to platinum.

On some designs - particularly ones that are larger or carry a significant amount of diamond - platinum can be a wise choice for giving those designs some more support and stability. If you are considering a platinum ring, please don’t hesitate to ask our helpful team about what we can offer you.

At Artelia all of our diamonds over 0.30ct are independently valued by the Gemological Institute of America, which gives us an independent, accurate and strict measurement of the quality of each and every diamond we keep in our store. GIA certified diamonds are measured for cut, colour, clarity, carat, polish, symmetry and fluorescence.

Each of our team members are more than qualified to explain the details of these measurements to you, as well as how they relate to your diamond of choice. Choosing the perfect diamond is a very personal experience, and at Artelia we always strive to give you the best information, so that you can make your choice with confidence and knowledge.

All diamonds evaluated by the Gemological Institute of America are certified conflict free, which along with their exeptional knowledge of gemstones is one of the reasons why Artelia choses GIA certified stones.

At Artelia we offer an exceptional range of gemstones. All of our gemstones are natural and not in any way colour treated, which allows us to offer our clients a wide and varied range of hues in every kind of gemstone we offer. At our Fountain Gate showroom we present a stunning range of emerald, sapphire, ruby, aquamarine, morganite, tanzanite, amethyst, blue and london blue topaz, citrine and peridot. Artelia also stocks black, yellow and pink diamonds, as well as a seasonal and limited range of opal.

Please keep in mind that this extensive list of gemstones was compiled based on what we have in store, and the range of gemstones we have available to us is much larger. If there is a gemstone that you have in mind, please don't hesitate to stop by and discuss with us what fantastic designs we can create.

Of course we can, Artelia has always been dedicated to bespoke jewellery, and we consider the wedding bands to be a piece that should when possible always be bespoke, particularly for individuals with an engagement ring. It is essential when placing a wedding band - diamond or otherwise - next to an engagement rings that the profile, width and thickness of the two bands are as close to identical as possible, so that it will be visually a true pair.

When it comes to diamond engagement or eternity bands, it is necessary to ensure that the setting and size of the diamonds on the engagement ring and wedding band are identical or complimentary, so that the two rings rest together perfectly. For wedding bands that sit alone, we offer an exceptionally wide range of designs to suit any individual, all of which can of course be customized to suit your tastes.

At Artelia we are delighted to make wedding bands for anyone, regardless of where their engagement ring was purchased. Of course making a wedding band to match an Artelia engagement ring is a little simpler for us, as we know the exact measurements of the engagement ring as well as the diamonds; but we are always willing and able to make the perfect design for you or your partner.

Absolutely! We always have an extensive and varied range of engagement rings and wedding bands in store, as well as generations of combined experience in bespoke designs. We would be more than happy to walk you through the design of your engagement ring or wedding rings, from the cut and quality of your diamonds, to their setting and style.

Given our background in manufacturing, we are more than happy to repair your existing jewellery. We will do so efficiently, but without ever compromising the quality of our work. The magic of jewellery is in its history and sentimentality, and we treat those pieces with respect and care.

At Artelia we do not value jewellery in house, but through a jewellery valuing organisation independent of us. This is because we consider it to be more honest and transparent to have out own designs valued independently rather than through our own company. Also just as important is independantly valued diamonds, as are GIA certified diamonds. If you are looking to have your own collection valued, we are more than happy to organise the valuation of your pieces through our store, and more affordably than if you were to contact the valuer directly.

We would love to give your design some love and affection, whether that is a polish and rhodium, retipping your claws, replacing lost stones or repairing damage from wear and tear. Please don't hesitate to drop by our showroom and talk about how we can help make your design shine like new.