Definitely. Being jewellery manufacturers, we are capable of making beautiful bespoke designs with your own stones. Depending on the original design, we can even reset diamonds from other completed rings. If you have already purchased a diamond, or you have a diamond that’s very sentimental to you, please don’t hesitate to ask about what we can create for you.

At Artelia we encourage our clients to select their own stone, as it gives them greater control over the quality and size of the diamond, as well as how all of these details relate to their personal price point. Once we have a clear idea of design, and the size and cut of the diamond, we organise to a time for our clients to view a series of diamonds that are perfectly tailored to their designs.

At Artelia all of our experienced team members are more than happy to help you select the perfect ring, but when it comes to jewellery, everyone is different. Think about whether your partner prefers white, yellow or rose gold, the design of any rings they might have already, and if there are any designs that you know of that they really love.

If your partner is someone who has pictures saved, it would be a good idea to save a copy of them on your phone for reference. If they have any friends who can help you (and can keep a secret of course) it might be a good idea to ask them for a little help. Once you’ve gathered all your information, stop by the store and we’ll help you find the perfect design for your special someone.

If you have another ring that your partner wears comfortably on the ring finger of their right hand, that can often be a good indicator of size, alternatively if you know roughly where their ring sits on your finger, that can also help us in getting the size as close as possible. These techniques however only help us to achieve our best guess, and will not be a perfect size match. This is why we include a complementary ring resize with the purchase of every Artelia engagement ring.

Depending on the design you have chosen it is sometimes necessary to have the ring fitted before the diamonds are set, to ensure that the ring is a correct fit. This is because an intricate design with a large amount of diamonds can sometimes be difficult to resize without compromising the strength of the setting and the security of it’s stones. However regardless of the design if you would like to view the ring before the diamonds are set we are more than happy to organize a viewing for you once the band has been completed.

The design process can be as involved as you want it to be. At Artelia we do not charge our clients for ongoing design alterations, we work together until the design is perfect for you, whether that takes weeks or months.

The manufacturing process for a bespoke ring takes between three to six weeks (usually four) to be completed, depending on the level of detail in your design. Of course don’t let this scare you away, if you need the ring urgently, or by a specific date, our team will do our absolute best to ensure that the piece is completed for you right on time.

At Artelia all of our designs – bespoke or otherwise – are designed to last a lifetime of love and care. This is why we offer a lifetime guarantee on manufacturing faults. However we do not accept responsibility for damage that arises from wear and tear or rough treatment. All of our products are designed to last, but some designs are more delicate than others. We encourage all customers to talk to one of our talented jewellers about how to best take care of their new engagement ring.

Platinum is 40% denser than white gold. which makes it heavier, more durable. When considering a platinum ring it is important to note that platinum has a slightly deeper grey shade to it than a white gold, which is beautiful in its own way.

Platinum does not require a rhodium finish, which is often the appeal of platinum to many of our clients, however our white gold is made with palladium, a sister metal to platinum, which gives it a whiter colour and prevents the gold from tarnishing or becoming yellow over time. Once the rhodium plating wears away from our white gold it will be virtually identical in colour to platinum.

On some designs – particularly ones that are larger or carry a significant amount of diamond – platinum can be a wise choice for giving those designs some more support and stability. If you are considering a platinum ring, please don’t hesitate to ask our helpful team about what we can offer you.